Job Details

Store Manager - (CA SM.93)

This details all the information about the job posting.

Job Title
Store Manager
CARLINGWOOD - Mappins - Ottawa, ON - Ottawa, ON K2A 1H2 CA (Primary)
High School
Exemption Type
Job Description


Zale Corporation is a leading specialty retailer of fine jewelry in North America, operating approximately 1,800 retail locations throughout the United States, Canada and Puerto Rico, as well as online.  Zale Corporation’s portfolio of brands includes Zales Jewelers, Zales Outlet, Gordon's Jewelers, Peoples Jewellers, Mappins Jewellers, and Piercing Pagoda.

Zale Corporation offers exciting career opportunities in each of the Zale businesses. We look for bright, enthusiastic and performance-driven people to join our team and become an important part of our future.

We provide competitive wages and benefits for eligible positions.  We are currently in the process of hiring Full-Time and Part-Time Jewellery Consultants.

Position Overview:

Results-oriented, interpersonal and effective problem-resolution skills are keys to the success of a Store Sales Manager. Responsible for maximizing store sales. Management experience in a retail environment, accomplishment with reaching sales goals, staff development and proven communication skills are essential for this role.

Maximizing Company sales and profitability goals by developing and promoting a sales culture in the store, monitoring and driving all sales-related goals. Acting as a role model and holding employees accountable for meeting company customer service standards. Recruiting, interviewing, selecting and training employees based on manpower planning is essential.

Job Requirements

Job Requirements:

  • At least three years experience in retail sales and service, and at least one year of experience in a management role 
  • Accomplishment with reaching sales goals, staff development and proven communication skills are essential for this position 


At Zale, selling fine jewellery is our business, so it stands to reason that our store operations employees are the backbone of our business. These important positions are vital to the continuing success of our company.  So, if you are enthusiastic about a dynamic working environment that focuses on people and their achievements, you'll want to check out the employment opportunities at Zale- where you will have the chance to pursue a career, not just a job!